pasti77 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") governs the collection, storage, processing, and use of personal data by pasti77 ("we", "us", "our"), the operator of the online gaming platform accessible at pasti77.lat. This Policy applies to all users ("you", "your") who register an account, access our games, place bets, or otherwise interact with our platform — including players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Bangsar, and other parts of Malaysia.

By creating an account or continuing to use the pasti77 platform, you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree to these terms, please discontinue use of our services immediately.

2. Personal Data We Collect

pasti77 collects several categories of personal data in order to provide, operate, and improve our gaming services. The categories of data we collect include, but are not limited to, the following:

2.1 Registration and Identity Data

• Full legal name as per your Malaysian identification documents
• Date of birth (used to verify you meet the 21+ age requirement)
• Email address and contact number
• Residential address (including postcode and state within Malaysia)
• Copies of identity documents submitted during Know Your Customer (KYC) verification (e.g. MyKad, passport)

2.2 Financial Data

• Deposit and withdrawal transaction records
• Payment method details, such as Maybank, CIMB, Public Bank account references, Touch n Go eWallet, or Boost wallet identifiers
• MYR transaction amounts and timestamps

2.3 Usage and Technical Data

• IP address, browser type, operating system, and device identifiers
• Pages visited, games played, session duration, and click activity on the pasti77 platform
• Cookies and similar tracking technologies (see Section 7)
• Geolocation data (country and region level) to comply with jurisdictional restrictions

2.4 Communications Data

• Records of messages sent through our live chat support system
• Email correspondence with our customer service team
• Any voluntary feedback or survey responses you provide

3. How We Use Your Data

pasti77 processes your personal data for the following lawful purposes:

• Service delivery: To register your account, process deposits and withdrawals in MYR, deliver gaming services, and manage your account preferences.
• Identity verification: To verify your identity and age (21+) as part of our KYC obligations under our international gaming licence and anti-money laundering (AML) compliance requirements.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities on our platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance in English and Bahasa Melayu.
• Legal obligations: To comply with applicable laws, respond to lawful requests from regulatory authorities, and enforce our Terms & Conditions.
• Responsible gaming:To monitor patterns that may indicate problem gambling behaviour and to facilitate self-exclusion requests or intervention where appropriate.
• Marketing communications: With your consent, to send you promotional offers, bonus updates, and news about new games or features at pasti77. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct internal research, and improve the overall user experience on our platform.

We will only process your personal data where we have a valid legal basis to do so — whether that is the performance of a contract, compliance with a legal obligation, your explicit consent, or our legitimate business interests (where these do not override your fundamental rights and freedoms).

4. Sharing of Personal Data

pasti77 does not sell your personal data. However, we may share your information with carefully selected third parties in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to assist in operating our platform. These include payment processors, KYC verification providers, cloud hosting infrastructure, and customer support technology vendors. All such providers are contractually bound to process your data solely on our behalf and in accordance with this Policy.

4.2 Regulatory and Legal Authorities

Where required by law or by the order of a competent regulatory or law enforcement authority, we may disclose your personal data. This includes disclosures required for AML compliance, licensing audits, or fraud investigations. We will only disclose the minimum data necessary to satisfy the legal requirement.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving pasti77, your personal data may be transferred to the successor entity. We will notify you in advance of any such transfer and of any changes to this Policy that may result.

5. Data Retention

pasti77 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. The general retention guidelines we follow are:

• Account data: Retained for the duration of your account relationship with pasti77, and for a minimum period of five (5) years following account closure, in compliance with AML and gaming licence record-keeping requirements.
• Financial transaction records: Retained for a minimum of seven (7) years to satisfy applicable financial and taxation record-keeping obligations.
• KYC documents: Retained for five (5) years after account closure or the date of our last transaction with you, whichever is later.
• Communications and support records: Retained for up to three (3) years following the resolution of the relevant interaction.
• Marketing data: Retained until you withdraw your consent or opt out of marketing communications, after which it will be suppressed or deleted within thirty (30) days.

Once the applicable retention period has expired, we will securely delete or anonymise your personal data so that it can no longer be linked back to you.

6. Your Privacy Rights

As a user of the pasti77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at the email address listed in Section 10 of this Policy.

• Right to Access: You may request a copy of the personal data we hold about you at any time. We will respond to all valid access requests within thirty (30) days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right to Erasure: Also known as the "right to be forgotten", you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: In certain circumstances, you may request that we limit the processing of your personal data — for example, while a rectification request is being assessed.
• Right to Object: You may object to processing of your personal data where it is based on our legitimate interests, including profiling for direct marketing purposes.
• Right to Data Portability: Where processing is based on your consent or a contractual relationship, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

We take all privacy rights requests seriously. If you are unsatisfied with our response, you retain the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

7. Cookies and Tracking Technologies

pasti77 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, keep you logged in securely, and analyse how the platform is used so we can continue improving it.

The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting platform functionality.
• Analytical / Performance Cookies: Used to collect aggregated information about how users navigate the pasti77 platform, which games are popular, and where errors occur. This data is used solely to improve our services.
• Functional Cookies: Allow us to remember choices you make, such as your preferred language, display settings, or notification preferences.
• Marketing Cookies: Where you have given consent, these cookies allow us to deliver personalised promotional content that is relevant to your gaming activity and interests on pasti77.

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may limit the functionality of the pasti77 platform. Continued use of the platform without adjusting your browser settings is taken as acceptance of our cookie use in line with this Policy.

8. Data Security

pasti77 employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include:

• TLS/SSL encryption for all data transmitted between your browser and our servers
• Encrypted storage of sensitive account and financial data at rest
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security assessments, penetration testing, and vulnerability management
• Two-factor authentication (2FA) available to all pasti77 account holders
• Secure payment processing through PCI DSS-compliant payment gateways supporting Maybank, CIMB, Public Bank, Touch n Go eWallet, and Boost

While we take all reasonable precautions, no method of electronic transmission or storage is entirely infallible. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with our legal obligations and without undue delay.

9. International Data Transfers

pasti77 operates internationally, and your personal data may be processed or stored on servers located outside of Malaysia. Where such transfers occur, we take steps to ensure that your data receives an equivalent level of protection to that afforded within Malaysia, including by implementing appropriate contractual safeguards such as standard data protection clauses with our service providers.

By using the pasti77 platform and submitting your personal data to us, you acknowledge and consent to the transfer of your data to jurisdictions outside Malaysia where necessary for the purposes described in this Policy.

10. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pasti77 handles your personal data, please do not hesitate to reach out to our support team. We are available 24/7 via live chat directly on the platform, or you can contact us by email:

[email protected]

Please include "Privacy Enquiry" in the subject line of your email so that we can route your message to the appropriate team member. We aim to respond to all privacy-related requests within fourteen (14) business days of receipt.